You can either e-mаіl us directly to , or, enter your message below. If you feel that your problem might be common, look for a similar question on the Forum.
When to expect a response?
Our support staff, unlike many other companies, isn't outsourced. Despite being a small company, your message is delivered directly to the developer.
In particular, we guarantee - if you're a purchased customer who writes to us regarding a time-sensitive question we'll do our best to reply as soon as we can, usually within 3-4 hours, if it's working time, and you'll always receive a real reply from a human being, with a high chance who is also a software developer of the title you are contacting us regarding to.
Please note, our response time depends on the complexity of your question. For instance, questions related to sales have priority #1 and must be answered immediately. If you are requesting a new feature, would be better to use the Forum for this purpose, as such question may require time for consideration and public discussion.
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