AllMyNotes Organizer - Buy ‹ AllMyNotes Organizer - Refund Policy
Straight talk about refunds
We're a small team, and we genuinely care whether you're happy with AllMyNotes Organizer. That's exactly why we offer a fully functional 30-day trial built right into the app - no credit card, no registration, no obligations. Try every feature, make sure it fits your workflow, then decide.
If something goes wrong after purchase - a real technical problem, a billing mistake, or a duplicate charge - we'll sort it out. That's a promise.
When we'll refund - no arguments
Within 14 days of purchase, we'll refund you if:
• The software has a critical technical issue that prevents it from running on your system and we can't fix it
• There's a documented incompatibility despite your system meeting our published requirements
• You were charged twice by accident
• There was a payment processing error or billing mistake on our end
When we can't refund - and why that's fair
We put a lot of thought into making the trial generous for exactly this reason. These situations aren't covered:
• Change of mind - that's what the free trial is for. Please use it! 😊
• Hardware incompatibility you could have checked during the trial
• Missing features that are clearly listed (or not listed) on our website
• Deciding you prefer a competitor's app - totally fine, but that's a trial decision, not a post-purchase one
We're not trying to be difficult - we just can't sustain the software if people buy, use it for two weeks, and return it. The free trial exists so you never have to take that gamble.
How to reach us
Just contact us within 14 days of purchase. No need for formal language - just tell us what happened. Include your order number or transaction ID if you have it, and describe the problem. We're real people and we'll respond personally.
Refunds are typically processed within 2–3 business days and returned via your original payment method within 5–10 business days.
Duplicate charge? We're on it.
Accidentally ordered twice or got hit with a payment error? Drop us a message and we'll refund the extra charge immediately - no questions asked.
Not sure yet? Ask first.
Seriously - if you're unsure whether AllMyNotes will work on your system, handle a specific use case, or fit your budget, ask us before you buy. We'd much rather answer a question now than deal with a disappointed customer later.
This policy is part of our License Agreement and applies to all AllMyNotes Organizer purchases.
See also:
• Free trial - try everything before you buy
• Upgrade policy - what happens when a new version is released