🏠 Forum Home » Troubleshooting » Content positioned "outside screen"?

Content positioned "outside screen"?

Started by: skribb on Jan 30, 2017 5:14 PM

skribb
Post #1 - Jan 30, 2017 5:14 PM
Content positioned "outside screen"?

I have a note where I pasted content from another note. The content is text, tables and images.

I pasted a long time ago but I never thought about it causing an error so I didn't notice it until now. Basically I can only see about half of the content on the page, the rest is stuck "outside of the screen" and I can't scroll down to it.

However, I am able to ctrl+A and ctrl+C it into another app, which successfully pastes the entire text. However, the images are not transferred, but instead show up as "" etc.

My question is: how can I access/extract these images?

vlad
Post #2 - Jan 30, 2017 10:26 PM
Re: Content positioned "outside screen"?

"skribb" wrote:Basically I can only see about half of the content on the page, the rest is stuck "outside of the screen" and I can't scroll down to it.
Please try version 3.16 which was released today, I believe we've fixed this issue there. If not, please send me a screenshot.

"skribb" wrote:However, I am able to ctrl+A and ctrl+C it into another app, which successfully pastes the entire text. However, the images are not transferred, but instead show up as "" etc.
In which application you cannot paste your data? Also please try to (1) paste as and select alternative clipboard format, AllMyNotes sends data in two formats - html and RTF, both include images, at least one of them must work; and (2) try another kind of rich text editor to paste data in.

skribb
Post #3 - Feb 3, 2017 9:15 AM
Re: Content positioned "outside screen"?

3.16 made it look different, but still not right. now I can't even select the text in that Note. :?

http://i.imgur.com/w8EoB49.jpg

however i tried to paste special as HTML and the images showed up. *phew* :D :D :D :D :D

vlad
Post #4 - Feb 6, 2017 7:03 AM
Re: Content positioned "outside screen"?

"skribb" wrote:3.16 made it look different, but still not right. now I can't even select the text in that Note. :?

http://i.imgur.com/w8EoB49.jpg

Could you please help me how to reproduce the problem - a sample .ddb file with this crazy note inside, or, a step-by-step guide from where and how to paste this text.

skribb
Post #5 - Feb 18, 2017 7:43 AM
Re: Content positioned "outside screen"?

"vlad" wrote:3.16 made it look different, but still not right. now I can't even select the text in that Note. :?

http://i.imgur.com/w8EoB49.jpg

Could you please help me how to reproduce the problem - a sample .ddb file with this crazy note inside, or, a step-by-step guide from where and how to paste this text. I can't provide you with my ddb because that note contains sensitive and personal information.

And unfortunately I don't remember why or how the content ended up outside the visible screen.

Altho I'm pretty sure it involves a multi-column table with text inside, and I also think that I pasted that table inside another note. If i'm not mistaken it was when pasting the table into another note when the problem appeared.

vlad
Post #6 - Feb 20, 2017 4:45 AM
Re: Content positioned "outside screen"?

In this case, could you send me a screenshot? You can use any image editor to blur/erase sensible information away from the screenshot.

skribb
Post #7 - Mar 2, 2017 5:55 PM
Re: Content positioned "outside screen"?

"vlad" wrote:

Is my previous screenshot not enough? :shock:

http://i.imgur.com/w8EoB49.jpg

vlad
Post #8 - Mar 6, 2017 6:00 PM
Re: Content positioned "outside screen"?

"skribb" wrote:Is my previous screenshot not enough? :shock:

http://i.imgur.com/w8EoB49.jpg

Not enough. I cannot reproduce the issue by this screenshot. I have no idea how you've managed to enter your data this way. If the issue is specific to single note you can try to re-create it from scratch and copy-paste old information in it,but please create new table manually and paste cell content there as plain text, to do not inherit corrupted formatting.

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