Over the last few days, since I installed build 385, the AllMyNotes icon sometimes doesn't appear in the system tray when I start my computer. Today I investigated this a little further, and I found that although the icon wasn't present, the application was running (which I confirmed using a tool called ProcessExplorer). Using ProcessExplorer, I stopped the application and then I manually started it, at which point the icon appeared in the system tray.

I've copied a section of the AllMyNotes.log file here for you to see. The first entry at 09:45:19AM is when I started my computer. The next two entries show when I manually stopped AllMyNotes, and then manually started it.

The option to "Always show icon in system tray" is enabled, and has been since I originally installed AllMyNotes.

++++++++++++++++++++++ Application started at 01\16\2011 - 09:45:19 AM

Application version: 2.32 (build 385) (build 385)

System version: WinXP Pro Service Pack 3 (Build 2600) (5)

LNG CP0

Starting search for language modules installed...

Language module C:\Program Files\AllMyNotes Organizer\Languages\Amharic.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Bulgarian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Croatian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Czech.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Dutch.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\English.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\English_UK.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\French.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\German.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Greek.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Hungarian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Italian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Korean.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Polish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Polish_Alternative.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Portuguese.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\PortugueseBr.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Russian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Simplified_Chinese_Mainland.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Simplified_Chinese_Taiwan.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Slovenian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Spanish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Swedish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Traditional_Chinese.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Turkish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Ukrainian.lng found.

Search for language modules finished. 25 language modules found.

LNG CP1

LNG CP2

Loading skin (name: C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Green)...

Loading project-specific skin settings (name: C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Green)...

Aplying theme effects ("Holy Crown - Green"|AUTOLEVELS|REPLACECOLOR:#d8dfef,#9ea695,12|SCALESATURATION:200,1000|SCALELUMA:200,1000)...

Theme effects applied successfully...

Skin loading complete.

Info: Old backup file C:\Documents and Settings\bkelly.NETSCOUT\My Documents\AllMyNotes.ddb - backup 11-01-14 .ddb successfully deleted

Info: Old backup file C:\Documents and Settings\bkelly.NETSCOUT\My Documents\AllMyNotes.ddb - backup 11-01-14 .ddb successfully deleted

Info: Old backup file C:\Documents and Settings\bkelly.NETSCOUT\My Documents\AllMyNotes.ddb - backup 11-01-14.ddb successfully deleted

Info: Check for update thread is started

Info: Check for updates thread is perfoming server query

Info: File extension registration is complete

Info: Check for updates quering is finished

Info: Check for updates thread is finished

Info: Saved cache record size. Its size = 68639.

---------------------- Application finished at 01\16\2011 - 10:25:39 AM

++++++++++++++++++++++ Application started at 01\16\2011 - 10:26:09 AM

Application version: 2.32 (build 385) (build 385)

System version: WinXP Pro Service Pack 3 (Build 2600) (5)

LNG CP0

Starting search for language modules installed...

Language module C:\Program Files\AllMyNotes Organizer\Languages\Amharic.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Bulgarian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Croatian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Czech.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Dutch.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\English.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\English_UK.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\French.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\German.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Greek.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Hungarian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Italian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Korean.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Polish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Polish_Alternative.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Portuguese.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\PortugueseBr.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Russian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Simplified_Chinese_Mainland.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Simplified_Chinese_Taiwan.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Slovenian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Spanish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Swedish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Traditional_Chinese.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Turkish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Ukrainian.lng found.

Search for language modules finished. 25 language modules found.

LNG CP1

LNG CP2

Loading skin (name: C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Green)...

Loading project-specific skin settings (name: C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Green)...

Aplying theme effects ("Holy Crown - Green"|AUTOLEVELS|REPLACECOLOR:#d8dfef,#9ea695,12|SCALESATURATION:200,1000|SCALELUMA:200,1000)...

Theme effects applied successfully...

Skin loading complete.

Info: Cache was successfully restored from the cache record.

Info: File extension registration is complete

Update: Today I rebooted several times, and each time the AllMyNotes icon appeared in the system tray. If there's anything you'd like for me to test, or if there's a debug option I can change to collect more data, just let me know.

I'm not able to reproduce this issue. Let's do this - we've added more logging and tweaked couple of things in Tray icon handling effectively from build #388. If it will happen again, please try this build (if you'll have newer one no need to get back to 388). And then post .log file again.

http://downloads.vladonai.com/Install_AllMyNotes_2_33_b388_tray.exe

Vlad, the problem happened again. I'll send the log to you via email.

"BrentKelly" wrote:Vlad, the problem happened again. I'll send the log to you via email.

Error code means "This operation returned because the timeout period expired."... In Monday we'll do another build which will do something about it...

By the way, as a temporary solution, try to restart AllMyNotes, from error description it appears that system is overloaded or something like that... Perhaps you have simply many software titles in autostartup group.

Ok, here is a new build which in case of error is trying to insert tray icon again (up to 10 times):

http://downloads.vladonai.com/Install_AllMyNotes_2_33_b389_tray.exe

Hopefully now it will be working all the time.