Scanner Feature

Started by: Vicparker on Jan 8, 2018 5:23 AM

Vicparker
Post #1 - Jan 10, 2018 12:37 AM
Re: Scanner Feature
The Scanner is HP Officejet Pro 8600 Plus

The printer drivers are up to date.

I have uninstalled the printer driver and reinstalled, with same problem.

I did get it to scan two times without a problem.

Ver. 3.22 build 874

I am not using the beta version now.

I don't know what Switch to means. I start from a fresh boot with nothing else running. I have to close pop up with task manager.

More than nine times out of ten this pops up.
vlad
Post #2 - Jan 9, 2018 2:29 PM
Re: Scanner Feature
"Vicparker" wrote:When I select a scanner nothing happens.

Is the scanner part of the program not working yet in this version?


It does works. But 64-bit version needs 64-bit scanner driver. Is there an update for your driver available from the vendor? Also, what's your scanner model?
Vicparker
Post #3 - Jan 8, 2018 5:23 AM
Scanner Feature
Hello,

Tried to use the Scanner feature in Ver 3.22 build 876 (beta). When I select a scanner nothing happens.

Is the scanner part of the program not working yet in this version?



Windows 10 Home 64 bit

Ver. 1709

Ram 24.0 GB

Intel(R) Core(TM) i5-7400 CPU 3.00GHz

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